Everything a clinic needs to never miss a patient
OmniReserve is a complete reception and booking back office — not just a calendar.
Three booking channels
AI phone receptionist Pro
The AI answers your clinic's existing number 24/7, checks the live schedule, books the appointment, and reads it back to the patient. When a call needs a person — it transfers to your staff.
Telegram booking for patients
Patients open your clinic's bot and book, reschedule, or cancel in a natural conversation — in Armenian, Russian, or English. The bot offers only real free slots, so double-booking is impossible.
Booking on your website
Your clinic's own page with your doctors, opening hours, and a booking flow — plus a "Call us" button connected to the same AI receptionist.
Your phone number stays the same.
Patients call the number they have always called — nothing changes for them. The clinic simply stops missing calls.
The back office behind it
Schedules built for real clinics
Per-doctor weekly templates with breaks, plus date-specific exceptions for holidays and leave. Two patients can never take the same slot.
SMS confirmations and reminders
Bookings are confirmed instantly by Telegram or SMS, and automatic reminders go out before the visit — in the patient's language. Fewer no-shows, fuller days.
Admin panel and Telegram admin bot
Doctors see their week at a glance and manage it from the panel — or simply write to the admin bot in natural language.
Receptionist console
Walk-ins and phone bookings in two clicks, with a live calendar of every doctor. Reception, doctors, and administrators each see exactly what their role allows.
Patient history and attendance
Every patient's visit history, cancellations, and no-shows in one searchable record — with notes your staff can keep.
Departments for hospitals Clinic
From a solo practice to a hospital: group doctors into departments with per-department schedules, staff, and visibility.
Daily summary
Bookings, cancellations, and tomorrow's schedule — delivered to the clinic's Telegram every day.
Trilingual by design
Every patient- and staff-facing screen and message works in Armenian, Russian, and English.