Frequently asked questions

How do patients book?

Through your clinic's Telegram bot, by calling your clinic's phone number (answered by the AI receptionist), or on your clinic's website. All three write into the same schedule.

Can patients still call us normally?

Yes. Your phone number works exactly as before — the AI simply answers when your staff can't. Complex calls are transferred to a person at the clinic.

Do patients need to install anything?

No. Patients book through Telegram — already on their phones — by a normal phone call, or on your website.

What languages are supported?

Every patient- and staff-facing screen and message works in Armenian, Russian, and English. The AI speaks all three — and answers in the language the patient uses.

Do you support multiple doctors and departments?

Yes — from a solo doctor to a hospital with departments and hundreds of doctors, each with their own schedule.

How are no-shows reduced?

Every booking is confirmed, and automatic reminders go out before the appointment — by Telegram or SMS, in the patient's language.

How long does onboarding take?

A new clinic is usually set up within a day: doctors, schedules, and the booking channels. After that your team manages everything itself.

What happens after the trial?

You choose a plan and keep working — everything set up during the trial stays. There are no automatic charges: we don't have your card.

Can we cancel anytime?

Yes. Plans are month to month — cancel whenever you like, and your data remains yours.

Still have questions? Get in touch.